JustOurSong vs OurTune

OurTune Reviews 2026: Refunds, Quality & How It Compares to JustOurSong

OurTune promises 100% satisfaction, but its terms say all sales are final. JustOurSong plays you a free preview first, then gives you 30 days to change your mind.

Updated October 28, 2026 · 8 min read

OurTune and JustOurSong both write a song from your memories. The difference is in what you hear before you pay, how much of the sound you can shape, and what the promises mean if the song isn't right.

This review is published by JustOurSong. Details about OurTune were checked on its website, FAQ, order page and terms of service, up to the payment step, in October 2026, along with OurTune reviews on Trustpilot.

The Short Version

OurTune can suit you if you're happy to pay first and you're sure one rewrite will be enough. JustOurSong is the choice when you want to hear it first, shape the sound, and keep a guarantee that means your money back.

Key takeaways

  • Before you pay: JustOurSong lets you listen to a free preview of your own song before any payment. OurTune's order form goes straight from your story to the payment page.
  • How it's made: JustOurSong writes every song from scratch, with a studio-grade quality check and a radio-ready master before it reaches you. With JustOurSong you also choose the vibe, which OurTune's order form doesn't ask about.
  • After delivery: JustOurSong's guarantee is the kind that means your money back: 30 days of it, plus a free redo for minor or major changes to the lyrics or the music. OurTune's terms offer one free rewrite and say all sales are final.

Platform Overview

OurTune

OurTune writes a song from an eight-step order form: who it's for, their name, the occasion, a genre and a voice, your memories and a message. Most songs arrive within 24 hours as a private listening link by email.

JustOurSong

JustOurSong's short guide covers the essentials in a few minutes: who the song is for, the occasion, the genre, the vocalist, the vibe, and the memories you want woven in. The vibe is what lets JustOurSong make a song upbeat and happy, romantic, funny, soulful and deep or epic and powerful, in many genres like country, R&B, rap/hip-hop, jazz and others. Every song is written from scratch, with lyrics never reused, and mastered to sound like it belongs on the radio. JustOurSong plays you a free preview before you pay, then emails a link to a private song page where you can play it, share it and download the high-quality MP3 and the lyrics, in as little as 30 minutes with express delivery.

At a Glance

JustOurSongOurTune
Hear it before you pay✓Free preview✗Pay first, listen after
Song quality✓Written from scratch, studio-grade quality control, radio-ready masterPromises "a professional track"
Genres✓Many more genres, like country, classic rock, Christian, pop, R&B, Latin pop, cinematic ballads, soul, bachata, acoustic pop, alt rock, jazz, rap/hip-hop, reggae and othersPop, country, rock, R&B/soul, acoustic, K-pop, indie, rap, jazz, classical or Latin
Vibe of the song✓Six vibes, from upbeat and happy to epic and powerful✗No choice of mood or vibe
Occasions✓Any occasion, including a proposal, an apology and New YearNo proposal or apology
Song language✓English, Spanish, French, German, Italian, Portuguese and many moreEnglish
Changes after delivery✓A free redo: minor or major changes to the lyrics or the musicOne free rewrite, "as a gesture of goodwill"
Money back✓30-day money-back guarantee✗All sales final once the song is started
Fastest delivery✓Express in 30 minutesAbout 24 hours
Extras✓Second version, second genre, YouTube video, gift reveal page, lyrics sheetNone offered
Trustpilot rating5 stars from 802 reviews4.9 from 265 reviews

Hear It Before You Pay

With JustOurSong you share your story, and a few minutes later you're listening to a free preview of your own song: their name, your memories, the genre you picked. You pay only once you've heard it.

OurTune has no free preview. Its order form ends with your email address and goes straight to the payment page, and you hear your song about a day later.

If you'd rather hear it before you commit, JustOurSong is the safer pick.

What You Can Shape Before You Pay

With JustOurSong you choose:

  • The genre: many to choose from, like country, classic rock, alt rock, soul, jazz, indie pop, Christian, a cinematic ballad, bachata, mariachi and others
  • The vocalist and the vibe: upbeat and happy, soulful and deep, romantic, funny, or epic and powerful
  • The occasion: a birthday, anniversary, proposal, wedding, graduation, apology, Christmas, New Year, a song in memory of someone, just because, or any moment you describe in your own words
  • The details: nicknames, inside jokes, the first apartment, the song from the kitchen
  • The language: English, Spanish, French, German, Italian, Portuguese and many more

OurTune's order form asks for a genre and a voice, but not the mood or vibe. Its occasions don't include a proposal or an apology, and songs are written in English only.

If the song is for a proposal, an apology or a family that speaks Spanish, JustOurSong is the stronger pick.

How It Sounds When You Press Play

Every JustOurSong song gets:

  • A natural songwriting structure: verses, and a chorus they'll hum for days
  • Studio-grade quality control before it reaches you
  • A radio-ready master that sounds full on a phone, in the car or over the speakers at the party

OurTune says its musicians record a professional track, delivered in most cases within 24 hours. With JustOurSong's express delivery, the finished song is ready in 30 minutes.

If it's going to be played out loud in front of everyone, JustOurSong gives you a song you've already heard and loved.

Make the Gift Even Bigger

JustOurSong also offers upgrades for a bigger moment: a second version of the song, the song in a second genre, a YouTube video the whole family can play in one tap, a gift reveal page and a lyrics sheet. OurTune's order form doesn't offer any extras.

If you want to make a bigger moment of it, JustOurSong gives you more ways to do that.

Does OurTune's Satisfaction Guarantee Mean a Refund?

No. Its homepage promises "100% Satisfaction Guaranteed" and "Not happy? We'll redo it". Its terms of service set the limits: all sales are final once the song is started, and it offers one free rewrite "as a gesture of goodwill".

JustOurSong's guarantee runs for 30 days. If you're not happy, one email gets you a full refund.

What Customers Say

JustOurSong is rated 5 stars on Trustpilot from 802 reviews, and its reviewers rarely talk about the process. They talk about what happened when the song played.

If I had heard the song they made for me on the radio, I would listen to it on REPEAT for days!
Angi
I loved everything and even when I sent for edits everything was wonderful.
Kasha
Every time I listen to the song they created for me I tear up.
Janice

Debbie's review says they were "blown away just how talented these people are." Diane needed a couple of pronunciation tweaks and found the edits "easy", with a team that was "more than accommodating." Read more JustOurSong reviews.

OurTune is rated 4.9 on Trustpilot from 265 reviews. Its profile there carries a warning that the company has been displaying Trustpilot content incorrectly, and notes that it typically takes over a month to reply to negative reviews. Its few low-star reviews mention vocals that were hard to make out, lyrics that left out what the buyer wrote, and a free redo that changed the music instead of the words. When a guarantee has to mean something, JustOurSong's 5 stars and 30-day refund do.

Who Should Choose Which?

Our verdict

For a guarantee that actually means your money back, JustOurSong is the one to choose.

Choose JustOurSong if: you want to hear your song first, choose the vibe, have it written in their language, and keep a real 30-day money-back guarantee.

Choose OurTune if: you're happy to pay before you hear it and you're sure one rewrite will be enough.

Give a song you can count on

Tell us your story, hear your free preview, and keep 30 days to change your mind.

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Frequently Asked Questions

Can you hear an OurTune song before you pay?

No. Its order form goes from your story to the payment page, and the song arrives about a day later. JustOurSong's free preview lets you hear your own song before you pay.

Which has the more generous refund policy?

JustOurSong. You have 30 days to get your money back. OurTune's terms say all sales are final once the song is started, with one free rewrite as a goodwill gesture.

What does OurTune's satisfaction guarantee cover?

Its homepage says "Not happy? We'll redo it", and its terms describe one free rewrite. JustOurSong's free redo covers minor or major changes to the lyrics or the music, and the 30-day money-back guarantee covers the rest.

Which is better for a proposal song?

JustOurSong, because you can choose a proposal as the occasion and shape the genre, the vocalist and the vibe. OurTune's order form has no proposal occasion.

How fast is OurTune?

In most cases within 24 hours, according to its FAQ. JustOurSong's express option delivers a finished song in 30 minutes.

Can OurTune write a song in Spanish?

Its songs are written in English, and its order form offers no other language. JustOurSong writes songs in English, Spanish, French, German, Italian, Portuguese and many more.

What do OurTune reviews say?

OurTune is rated 4.9 on Trustpilot from 265 reviews, but its profile carries a warning that the company has been displaying Trustpilot content incorrectly. Its few low-star reviews mention vocals that were hard to make out, lyrics that left out what the buyer wrote and a free redo that changed the music instead of the words. JustOurSong is rated 5 stars on Trustpilot from 802 reviews.

Sources: OurTune's homepage, FAQ, order page and terms of service; the Trustpilot pages for OurTune and JustOurSong. Checked October 2026.

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