Songfinch and JustOurSong both turn your story into an original song. The difference is in what you hear before you pay, how much you can change afterwards, and how long you wait.
This review is published by JustOurSong. Details about Songfinch were checked on its website, FAQ, song builder and terms of use, up to checkout, in October 2026, along with Songfinch reviews on Trustpilot.
The Short Version
Songfinch can suit you if you have a week to spare and you're sure about the song before you pay. JustOurSong is the choice when you want to hear it first, change what you like, and keep 30 days to be sure.
Key takeaways
- Before you pay: JustOurSong plays a free preview of your actual song before you're asked to pay. With Songfinch you pay at checkout, and the lyric draft comes afterwards.
- How it's made: JustOurSong writes every song from scratch for your story, checks it with studio-grade quality control and finishes it with a radio-ready master. With JustOurSong your genre isn't limited to one artist's styles: choose from many genres, like country, classic rock, soul, jazz, Christian, bachata and others.
- After delivery: JustOurSong's free redo isn't limited to a few lines: it covers minor or major changes to the lyrics or the music, and a 30-day money-back guarantee follows. JustOurSong's YouTube video add-on turns the reveal into a one-tap moment on the TV, for the kids and Grandma alike. Songfinch includes up to five lines of lyric changes, and its terms say refunds are strictly prohibited once your artist accepts the order.
Platform Overview
Songfinch
Songfinch is a marketplace of independent artists. You pick an artist, share your story and choose from that artist's genres, then pay. The artist sends a lyric draft and records the song within seven days, and you download it from a song page.
JustOurSong
JustOurSong doesn't ask you to pick an artist first. You choose the sound itself, from many genres like country, classic rock, soul, jazz, Christian, bachata and others, plus the vocalist and the vibe, in a short guide that also asks who the song is for, the occasion and the memories to include. Every song is written from scratch, with lyrics never reused, and mastered to sound like it belongs on the radio. JustOurSong plays you a free preview before you pay, then delivers the finished song by email as a link to a private song page, where you can play it, share it and download the high-quality MP3 and the lyrics, in as little as 30 minutes with express delivery.
At a Glance
| JustOurSong | Songfinch | |
|---|---|---|
| Hear it before you pay | ✓Free preview | ✗Pay first; the lyric draft comes after checkout |
| Genres | ✓Every genre we offer, like country, classic rock, Christian, pop, R&B, Latin pop, cinematic ballads, soul, bachata, acoustic pop, alt rock, jazz, rap/hip-hop, reggae and others | Limited to the genres of the artist you book |
| Changes after delivery | ✓A free redo: minor or major changes to the lyrics or the music | Up to five lines of lyrics; more changes cost extra |
| Money back | ✓30-day money-back guarantee | ✗Refunds "strictly prohibited" once the artist accepts |
| Fastest delivery | ✓Express in 30 minutes | 24 hours with select artists, for an extra fee; 7 days as standard |
| Gift presentation | ✓Optional YouTube video the whole family can play in one tap, on a phone or the living-room TV | A song page only |
| Trustpilot rating | 5 stars | 4.5 |
Hear It Before You Pay
With JustOurSong you share your story, and a few minutes later you're listening to a free preview of your own song: their name, your memories, the genre you picked. You pay only once you've heard it.
Songfinch has no preview. You choose an artist, share your story and pay at checkout. The artist's lyric draft comes after that, and the finished song up to seven days later.
If you like to try before you buy, JustOurSong is the one to choose.
What You Can Shape Before You Pay
With JustOurSong you choose:
- The genre: many to choose from, like country, classic rock, alt rock, soul, jazz, indie pop, Christian, a cinematic ballad, bachata, mariachi and others
- The vocalist and the vibe: upbeat and happy, soulful and deep, romantic, funny, or epic and powerful
- The occasion: a birthday, anniversary, proposal, wedding, graduation, apology, Christmas, New Year, a song in memory of someone, just because, or any moment you describe in your own words
- The details: nicknames, inside jokes, the first apartment, the song from the kitchen
With Songfinch, the sound depends on the artist you book: you pick from that artist's genres and describe the rest in a note. Its list of occasions has no apology or New Year.
If you know exactly how the song should sound, JustOurSong lets you choose it yourself.
How It Sounds When You Press Play
Every JustOurSong song gets:
- A natural songwriting structure: verses, and a chorus they'll hum for days
- Studio-grade quality control before it reaches you
- A radio-ready master that sounds full on a phone, in the car or over the speakers at the party
Songfinch's standard delivery is seven days, and faster dates cost extra. Choose express, and JustOurSong has the song ready in 30 minutes.
If you've left it late, JustOurSong is the one that still gets you there.
What Happens After Delivery
JustOurSong
- A free redo, covering minor or major changes to the lyrics or the music
- 30 days to change your mind, with a full refund
Songfinch
- Up to five lines of lyric changes, plus fixes for mispronounced words, in its Lyric Assist Tool
- More lines or more complex changes cost extra
If you want room to get it just right, JustOurSong is the safer pick.
Can You Get a Refund From Songfinch?
Not once your artist accepts the order. Its terms of use say cancellations and refunds are strictly prohibited from that point.
JustOurSong's guarantee runs for 30 days. If you're not happy with the song, just email JustOurSong and you get a full refund.
What Customers Say
JustOurSong is rated 5 stars on Trustpilot. There's no artist roster to browse, just one job done again and again: turning a buyer's story into a song that sounds like it. The reviews say JustOurSong gets that job right.
When I heard the Final Cut it made me cry and laugh at the same time!
Your customer service and the song itself exceeded my expectations!
Received our song a couple of days ago and we are blown away just how talented these people are.
Pamela says JustOurSong "made changes exactly as I asked for." Thurle was "blown away at how accurate and beautiful our song is." Read more JustOurSong reviews.
Songfinch is rated 4.5 on Trustpilot, and its profile there notes that it hasn't replied to negative reviews. Its low-star reviews mostly describe songs that weren't what buyers expected, revisions that came back the same, orders that were paused or late, and no way to get their money back. For a gift that has to be right on the first try, JustOurSong's perfect score tips the balance.
Who Should Choose Which?
Our verdict
For a song you can hear, change and still return, JustOurSong is the better choice.
Choose JustOurSong if: you want to hear your song first, pick any genre, change the lyrics or the music for free, and keep 30 days to change your mind.
Choose Songfinch if: you have a week to spare and you're sure about the song before you pay.
Hear it before you pay
Tell us your story, hear your free preview, and keep 30 days to change your mind.
Frequently Asked Questions
Can you hear a Songfinch song before you pay?
No. You pay at checkout, then the artist sends a lyric draft and records the song within seven days. With JustOurSong, you hear a free preview of your own song before paying anything.
Which has the more generous refund policy?
JustOurSong. You have 30 days to get your money back. Songfinch's terms of use say cancellations and refunds are strictly prohibited once the artist accepts the order.
Can I make changes to my Songfinch song?
Up to five lines of lyrics, plus fixes for mispronounced words. More changes cost extra. JustOurSong's free redo covers minor or major changes to the lyrics or the music.
How long does Songfinch take?
Seven days as standard. Some artists deliver faster for an extra fee. JustOurSong's express delivery has a finished song ready in 30 minutes.
Which is better for an apology song?
JustOurSong, because you can choose an apology as the occasion and shape the genre, the vocalist and the vibe. Songfinch's occasion list has no apology.
What do Songfinch reviews say?
Songfinch is rated 4.5 on Trustpilot, and its profile notes that it hasn't replied to negative reviews. Its low-star reviews mostly mention revisions that came back the same, late orders and no refunds. JustOurSong is rated 5 stars on Trustpilot.
Sources: Songfinch's homepage, How It Works page and FAQ, song builder and terms of use; the Trustpilot pages for Songfinch and JustOurSong. Checked October 2026.