Just Our Song

Privacy Policy

Last Updated: February, 2026

Just Our Song ("Just Our Song," "we," "us," or "our") operates the website myhitsong.com and provides custom song creation services (the "Services").

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, complete our quiz, place an order, or otherwise interact with us.

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to personal information.

1. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

When you place an order or complete our quiz, we may collect:

  • Full name
  • Email address
  • Billing address
  • Payment details (processed by third parties)
  • Names of recipients
  • Personal stories and memories
  • Messages and dedications
  • Customer support communications

You are responsible for ensuring you have permission to provide information about third parties.

B. Payment Information

Payments are processed by third-party payment providers (such as Stripe).

We do not store full credit card numbers. Payment processors collect and process payment information in accordance with their own privacy policies.

C. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on pages
  • Referring website
  • Cookies and tracking data

D. Advertising & Analytics Data

We may use tools such as:

  • Google Analytics
  • Meta (Facebook) Pixel
  • Google Ads
  • TikTok Pixel
  • Other tracking technologies

These tools collect usage data to help us understand marketing performance and improve our Services.

2. How We Use Your Information

We use your information to:

Provide the Services

  • Create and produce your custom song
  • Deliver your MP3 and lyrics
  • Process payments
  • Provide customer support

Improve the Website

  • Analyze usage trends
  • Improve performance and design
  • Prevent fraud and abuse

Marketing & Communications

  • Send order confirmations
  • Send service updates
  • Send promotional emails (you may unsubscribe at any time)
  • Deliver targeted advertisements

Legal & Security Purposes

  • Prevent fraud
  • Enforce our Terms of Service
  • Respond to legal requests
  • Protect our rights and property

3. How We Share Information

We do not sell your personal information.

We may share information with:

Service Providers

  • Payment processors (e.g., Stripe)
  • Email delivery providers
  • Hosting providers
  • Cloud storage services
  • Analytics providers
  • Advertising platforms

Legal Compliance

We may disclose information if required by law, subpoena, or to protect our legal rights.

Business Transfers

If Just Our Song is involved in a merger, acquisition, or asset sale, your information may be transferred.

4. User Submitted Content

Information you submit in the quiz (stories, names, memories) is used solely for:

  • Creating your custom song
  • Internal production processes
  • Customer support

We do not publicly display your personal submissions unless you give explicit permission.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality
  • Remember preferences
  • Measure advertising performance
  • Improve user experience

You may disable cookies in your browser settings. However, some parts of the website may not function properly.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill your order
  • Provide customer support
  • Comply with legal obligations
  • Resolve disputes
  • Prevent fraud

We may retain order records for accounting and legal compliance purposes.

7. International Users

Our Services are operated from the United States.

If you access the Services from outside the U.S., you understand that your information may be transferred to and processed in the United States, which may have different data protection laws than your country.

Where required by law (such as GDPR), we rely on appropriate safeguards for international transfers.

8. Your Privacy Rights

Depending on where you live (including California, the EU, UK, or other jurisdictions), you may have rights to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to certain processing
  • Request data portability
  • Opt out of targeted advertising

To exercise your rights, contact:

privacy@myhitsong.com

We may verify your identity before processing requests.

We will not discriminate against you for exercising privacy rights.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Know what personal information we collect
  • Request deletion
  • Correct inaccurate data
  • Opt out of "sharing" for targeted advertising

We do not sell personal information for monetary value.

Requests may be submitted to: privacy@myhitsong.com

10. Children's Privacy

Our Services are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will delete it.

11. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information.

However:

  • No system is 100% secure
  • We cannot guarantee absolute security
  • Transmission of information is at your own risk

12. Email Marketing & Opt-Out

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link.

We may still send transactional or service-related emails (such as order confirmations).

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

14. Do Not Track Signals

Our website does not currently respond to browser-based "Do Not Track" signals. However, you may manage your cookie preferences through your browser settings or through any cookie consent tools we provide.

15. Changes to This Policy

We may update this Privacy Policy at any time.

Changes become effective when posted. Continued use of the Services constitutes acceptance of the revised policy.

16. Contact Information

If you have questions about this Privacy Policy or your data rights, contact:

Just Our Song
Email: privacy@myhitsong.com
Website: myhitsong.com

For purposes of applicable data protection laws, Just Our Song is the data controller of your personal information.