Question 1

How does it work?

Accepted Answer

Simply answer a quick quiz about your special person and favourite memories, and our team handles the rest. We'll transform your stories into a studio-quality song and email you a private link to listen and share on any device—no apps required.

Question 2

When will I get my song?

Accepted Answer

You can choose the delivery speed that works best for you. We offer several options at checkout, ranging from our standard 7-day delivery to a 24-hour rush service for those last-minute gifts.

Question 3

What exactly do I get?

Accepted Answer

We'll email you a private link to your high-quality MP3 and lyrics. No apps are required—just click to play on any device or share the moment with family and friends.

Question 4

Can I choose the music style?

Accepted Answer

Absolutely. During the quiz, you'll be able to set the tone by selecting your preferred genre, vocalist, and overall vibe—from upbeat and happy to soulful and deep. This ensures the song sounds exactly the way you imagined it.

Question 5

Is my song truly unique?

Accepted Answer

Yes. We never reuse lyrics. Every song is written from scratch based specifically on the details and memories you share with us.

Question 6

What if I don't like it?

Accepted Answer

We offer a 45-day money-back guarantee. If you aren't happy with the result, just let us know within 45 days for a full refund—no questions asked.

Question 7

Can I request changes?

Accepted Answer

Yes. Every order includes one complimentary redo from scratch — a completely new song.

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