Contact Us

1. Please check your spam or junk folder on the expected delivery date of your song — sometimes our emails can end up there.

2. You can also use our Track My Order feature at any time to check the status of your order. If your song is ready, we'll resend it to your email straight away.

3. Still can't find the email? It's possible there was a typo in the email address entered for the song delivery. Please note that the email used for your song delivery may be different from the email used for your receipt.

Please contact us with:

• Your name
• The date you placed the order
• Your receipt or order confirmation (if available)

This helps us locate your order more quickly and get everything sorted for you.

4. No reply within 24 hours? We may be unable to reach your inbox — please contact us via Facebook or Instagram (links in the website footer).